User interviews made simple

Continuously conduct user interviews, prioritise opportunities and test solutions in one platform, so you can simply/consistently make informed product decisions.
No credit card required.
Get Started with your Free Forever account, plus 60 interview minutes and more
See it in action
Hybrid User Interviews

How It Works

User interview set up, conducting and reporting are structured like a survey to give you a simple, structured and repeatable process for learning about user problems and testing solutions.
1

Set up User Interview

Create studies with screening, interview and prototype/website testing questions. Simple as adding a question type and configuring it (e.g. add Figma link)

2

Recruit Participants

Specify recruitment criteria with the query builder then publish the study. The recruitment and screening are done automatically (or share the generated web link).

3

Conduct User Interview

Use the built-in video chat system to conduct user interviews. Users participate/reschedule/cancel via the link in the email or directly in your website.

4

Usability Testing

In user interviews participants can perform tasks, without screen sharing or being sent prototype/website links. Reports are auto-generated.

5

Analyse Findings

Survey like report is generated, transcripts and initial analysis are done automatically (ready for you to review and edit if necessary).

6

Synthesise/Prioritise Insights

Filter down to find key insights (or automate it), as the qualitative data is now quantitative and weighted.

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Key Features

These features help you continuously get from a research goal to a prioritised set of product opportunities.
  • Hybrid User Interviews
  • Uncover Key Opportunities
  • Cross Research Analysis
  • Prioritise Opportunities
  • Solution Prototyping/Testing

Run user interviews with a mixture of qualitative/quantitative questions to learn more in less time

With this hybrid user interview system you can also run prototype/website testing and ethnographic studies

Research Study Results Page

Identify the product opportunities that align with the desired product outcome

Thematic analysis is performed on your interview transcripts, survey questions and more, to unify your findings into a simple view.

unified-findings

Prioritise the opportunities that are most likely to achieve the desired outcome

With the key user needs extracted and data gathered, you can prioritise each need by weighted priority factors; ready for the roadmap or epic board.

Opportunity Prioritisation and Communication

See how your user research efforts are influencing user experience

Typically, you'd review the user experience dashboard, see negative experiences, investigate through feedback sentiment, observation data or launch related research studies, and finally ideate/validate a solution. OR, define a desired outcome, run research studies about particular user experiences (to find opportunities), and then ideate/validate solutions.

Product Discovery

Prototype and test solutions to uncover usability and effort

Use research findings to quickly ideate and prototype solutions then run usability tests to determine the best one.
Plus, Import and Run Moderated Prototype Tests with your Figma Prototypes.

Concept Builder and UX Testing

Find the impactful user needs, pain points & desires, across all or a subset of studies

Queries are summarised into auto-generated user journeys from observations, feedback and the research study data.

assumptions-and-research

It's simple for your users, too

Provide convenience to users by allowing them to schedule/participate in user interviews and submit feedback without leaving your website.

Click the Logo below to display the Widget

OR Use the Standalone Web Links

Mock Booking Link  »  Mock Meeting Link

Enter with Assumptions, leave with a Deep Understanding & Connection with your Users